Colour Sergeant Bourne
2024-06-01 23:06:59 UTC
I just got a new Mac.
My old File Vaulted Mac booted into the Lock Screen which showed my
FirstName LastName filled in as the (only) user and under that, a box to
enter my password.
After successfully setting up my new Mac, I tuned off. Later on
power-up, it booted into the Lock Screen which showed two empty boxes-—
the first requesting my username and the second my password.
I entered FirstName LastName for the username and then the correct
password. No go. I got the shaking password error and couldn’t login.
Retried several times, checking for caps lock key, tried a different
keyboard, etc. No joy.
So I went into the Change Password sequence, logging in easily with my
Apple ID and successfully changed the Mac password. On boot, still no
joy- couldn’t login.
Eventually I called tech support and an Apple Babe walked me through
changing the password again even though I told her I had already tried
that. She insisted I do it again and while doing so, I noticed that my
actual username was in fact firstnamelastname— no caps, no space.
I told her that and we abandoned the change password operation and
rebooted entering firstnamelastname as the username. All worked fine.
Login!
The root cause of the problem was when I set up Lock Screen in System
Settings-- selecting for "Login Window Shows": "Name and Password"
instead of "List of Users"-- the latter which pre-enters
firstnamelastname even though it shows FirstName LastName.
Live and learn....
My old File Vaulted Mac booted into the Lock Screen which showed my
FirstName LastName filled in as the (only) user and under that, a box to
enter my password.
After successfully setting up my new Mac, I tuned off. Later on
power-up, it booted into the Lock Screen which showed two empty boxes-—
the first requesting my username and the second my password.
I entered FirstName LastName for the username and then the correct
password. No go. I got the shaking password error and couldn’t login.
Retried several times, checking for caps lock key, tried a different
keyboard, etc. No joy.
So I went into the Change Password sequence, logging in easily with my
Apple ID and successfully changed the Mac password. On boot, still no
joy- couldn’t login.
Eventually I called tech support and an Apple Babe walked me through
changing the password again even though I told her I had already tried
that. She insisted I do it again and while doing so, I noticed that my
actual username was in fact firstnamelastname— no caps, no space.
I told her that and we abandoned the change password operation and
rebooted entering firstnamelastname as the username. All worked fine.
Login!
The root cause of the problem was when I set up Lock Screen in System
Settings-- selecting for "Login Window Shows": "Name and Password"
instead of "List of Users"-- the latter which pre-enters
firstnamelastname even though it shows FirstName LastName.
Live and learn....
--
There’s no problem so bad that you can’t make it worse.
- Astronaut Chris Hadfield
There’s no problem so bad that you can’t make it worse.
- Astronaut Chris Hadfield